- You will be charged the total price of the products at the time of placing PRE-ORDER.
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HALIM has no return policy unless there are noticeable defects on our end: Returnable items are allowed within 7 days of receiving your order. All refunds are processed in the original currency of the order to the original method of payment, excluding any shipping costs or additional charges, including customs, duties, or sales taxes. Any conversion loss will not be covered within the refund process.
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You will be required to pay for your shipping costs if you return your order. Shipping costs are non-refundable, and HALIM does not cover the cost of return shipping. Changes are available for alternative sizes only, given that the item is returned within 7 days. No exchanges will be returned after 7 days
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.Item(s) must be returned in original condition, unworn, unwashed, and with all the tags remaining in place within 7 days of purchase date. Any returned items after 7 days will not be accepted. Once a return arrives on site, it will take a few days to confirm that the item was returned undamaged and in good condition.
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We aim to process returns as quickly as possible, but it may take up to 10 days after it's delivered back to us for your item to be refunded. If an item is returned and appears worn, you may be charged a cleaning fee and only receive a partial refund/store credit.
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If you're having an issue making a return, please email us at hi@halimhisammudin.com with your name and order number.
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If HALIM cancels your reservation, you will receive a full refund of the Purchase Price without interest.
